Experience:0 - 4 Years
Job Title:User Operations Analyst
Location:Hyderabad
Education:UG - B.A - Any Specialization, B.B.A - Management, B.Com - Commerce
Name Of Company:Facebook Inc
Job Description:
Face book is seeking analysts to join our User Operations team.
Analysts are responsible for maintaining user safety, engagement, and site understanding by responding to email inquiries and abuse reports.
Additionally, this position is responsible for understanding, analyzing, and communicating patterns in user behavior to the rest of the company.
This is a full-time position in our new Hyderabad, India office.
Responsibilities -
Respond to contacts from users regarding a variety of site issues
Enforce our Terms of Use by carefully monitoring reports of abuse on the site
Analyze user interaction with the product and communicate this analysis to others within the department and company
Identify inefficiencies in work flow and suggest solutions
Interface effectively with other teams
Desired Profile:
B.A, B.S, or higher
Excellent English written and verbal communication skills
Flexibility to take on multiple tasks
Extremely reliable, consistent, and hard-working
Strong attention to detail and critical thinking skills
Deep understanding of Face book preferred
Passion for ensuring a good user experience
Company Profile:
Founded in February 2004, Facebook is a social utility that helps people communicate more efficiently with their friends, family and coworkers. The company develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people's real-world social connections. Anyone can sign up for Facebook and interact with the people they know in a trusted environment.Millions of people use Facebook everyday to keep up with friends, upload an unlimited number of photos, share links and videos, and learn more about the people they meet. "Like" this page for ongoing updates on new products, announcements and stories.
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